If you had asked a 19th century farmer what he wanted, he would have told you, “a bigger horse.” Our world of modern technology proved he wasn’t aiming high enough. In business, the old school world of bricks and mortar, call centers, faxes and handshakes is over. Decades of off-line processes, back-office systems, expensive call-centers, are now false promises gone by the wayside.
Today ‘s businesses either change or get left behind. This isn’t an upgrade; it’s not a modification. This time, it’s something different. Welcome to the B2B revolution.