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Four51By implementing Four51, we were able to streamline order processing for our internal customer.Four51

- Manager of Shared Services at $3B value-added distributor

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Business Case and Results from Current Customer

Automating the manual steps formerly required to process 15,000 orders per month saves this wireless provider three-quarters of a million dollars every month in administration costs.

Customer

Problem

Solution

Result

Telecomm & Wireless Services Provider with 8,000 locations

Direct and Indirect Sales Channels could not get the product they need when they need it

10,000 users placing 15,000 orders per month manually

Very time consuming and inefficient manual ordering system with administrative cost per order of $59

Create an online ordering system for streamlining and automating order process and order fulfillment system

Fully integrated back office system & external supply chain

System configured to specification and deployed in 3 months

Automated 15,000 monthly orders

Streamlined order process and fulfillment resulting in 85-90% reduction in cost per order

Saves 7,500 man-hours per month and $750,000 in monthly order admin costs

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